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                          Technology for All                                                                                                                                                                       Tuesday March 10, 2009 18:04:56

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SOCIAL NETWORKING

Jive Introduces Social Business Software Suite

Jive Software has introduced an enterprise-class, social business software application suite – Jive SBS 3.0. It allows teams of people from inside and outside of the enterprise to connect, communicate, and collaborate, as it promises to reduce the costs.  

Jive SBS 3.0, says the company, addresses the strategic areas in the enterprise with the introduction of four application centers: Employee Engagement, Marketing & Sales, Customer Support, and Innovation.  

It also aims to bridge internal employee collaboration with external partner and customer communities into a single application suite. 

"Social Business Software is the new way to get work done," said Dave Hersh, CEO, Jive Software. "Jive SBS 3.0 is the first application suite that brings the power of social computing to global businesses in a way that will produce breakthrough returns." 

A feature of Jive SBS is said to be the ability for companies to bridge together departments, partners and customers in a single community.  

New features are: 

  •  Bridging: Centralized view across employee, customer, and partner marketplaces.

  •  Analytics: Data warehouse and activity tracking.

  •  Insight: Detailed reporting on engagement and sentiment.

  •  Video: Rich, secure video functionality for engagement and training.

  •  Social Bookmarking: Track what's important and expose content and external websites to members.

  •  User Experience: Improvements to the core experience to drive adoption.

It’ll be available at the end of Q109, says the company.

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