MOBILE PHONES

Looking at Your Mobile Voicemail

It’s about a mobile visual voicemail solution. Offered by uReach Technologies, which provides converged communications solutions, the application lets cell phone subscribers see who has left messages and listen to them instantly, without requiring them to dial into a voicemail system or to navigate voice menus. 

“Voicemail remains one of the few services that burdens the user with actions like dialing in, retrieving and navigating with a series of numerical menus,” said Robert McCarthy, senior solutions architect at uReach Technologies. “To make voicemail new and accessible, uReach has turned upside down the traditional service paradigm, so that now voicemails are delivered and managed in real-time on the mobile device.”  

Service providers will be able to target mass-market handsets with the revenue-generating potential of visual voicemail. Up till now these capabilities have been in the exclusive domain of high-end touch phones and smartphones. The application opens up a wider market and can bolster the margins of voice services, believes uReach.  

The application’s strength, according to the company, lies in its visual appeal and ease of use. A 3D carousel holds messages and intuitively lets the user rotate through and view messages. The carousel displays header information such as caller and duration, and it carries selected messages into folders or a trash bin. Messages are seamlessly pushed to the handset and are playable directly on the device using built-in media playing capabilities.  

The solution is available on handsets that support Sun’s JavaFX platform. Other handset platforms will follow in the coming months. The application works with uReach’s carrier platform, the Converged Services Framework (CSF). CSF lets carriers deploy a wide range of value-added services such as one number, unified messaging, and mobile social networking.

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