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                          Technology for All                                                                                                                                                                       Wednesday May 20, 2009 12:28:46

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TECHNOLOGY FOR THE MASSES

Raising Your Voice in Second Life

Linden Lab, creator of the virtual world Second Life, today (May 20) revealed that it has delivered over 15 billion minutes of voice services, demonstrating the rapid growth and broad adoption of VoIP in Second Life.  

Last month, Linden Lab announced a series of initiatives to provide a more customizable Second Life experience to users.

Also, in its attempt to improve Second Life environment, in January this year Linden Lab had announced acquisition of two Web-based marketplaces for virtual goods, Xstreet SL and OnRez. It planned to consolidate the two marketplaces on the Xstreet SL platform, offering one online shopping experience for customers and merchants.  

The company says over 50% of Second Life users, a group that includes a broad range of consumers, educators, and large enterprises, use voice as part of their everyday inworld experience. In addition to making education, business meetings, simulations, training and casual conversations more meaningful, realistic and fluid, voice is also a key component of Linden Lab’s business model.  

Every user in Second Life is given a customized audio stream, which requires a robust back-end infrastructure and enables features such as 3D, “proximity-based” communication. With 96% of regions being voice-enabled and total usage, unique users and concurrency increasing exponentially every month, Linden Lab is constantly updating and upgrading its voice platform to address the evolving needs of its diverse user base, the company says.  

“The rapid adoption of voice services we’ve seen over the last 18 months demonstrates that we have a significant opportunity to evolve our offering while further strengthening our business model,” said Joe Miller, VP Platform and Technology Development, Linden Lab. 

Linden Lab is also introducing a new service called AvaLine to enable Residents to receive voice calls inworld from an outside number. AvaLine will allow friends, customers, colleagues, and business associates connect to the Second Life viewer via a landline, cell phone, or VoIP application.  

In addition to being the first service to monetize voice, the company says, AvaLine marks the first time a Resident can communicate with a non-Second Life user within Second Life. Linden Lab is launching a beta-testing program today with the full service launching later in Q3.

Developed and launched by Linden Lab in 2003, Second Life is a leading 3D virtual world environment. It enables its users – known as Residents – to create content, interact with others, launch businesses, collaborate, and educate. 

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